How Ronin handles website and consultation information

1. Who We Are

Ronin Advisory LLC is an independent executive technology advisory firm.

2. Scope of This Policy

This Privacy Policy applies to information collected through the Ronin Advisory website, including information submitted through the consultation request form and information processed by website analytics, security, hosting, and form-processing tools.

This Privacy Policy does not apply to third-party websites, platforms, or services that may be linked from our website. Those third parties are responsible for their own privacy practices.

3. Information You Provide

When you submit a consultation request or contact Ronin Advisory, we may collect information you choose to provide, including:

• First name and last name
• Email address
• Phone number, if provided
• Organization name
• Role or title
• Organization size, if provided
• Organization website, if provided
• Brief description or message
• Other information you choose to include in your communication

The consultation form is intended for brief business context only. Please do not submit confidential, proprietary, regulated, highly sensitive, financial, health, government identification, password, credential, security, or similarly sensitive information through the public website form.

4. Information Collected Automatically

When you visit the website or submit a form, certain information may be collected automatically or processed by our website infrastructure and service providers. This may include:

• IP address
• Browser type and version
• Device information
• Referring page or source
• Pages visited and interaction information
• Request URL and request origin
• Submission timestamp
• Security, spam-prevention, and verification data
• Error, diagnostic, and operational log information

The consultation form may also process metadata associated with the submission, such as the page URI, page name, security verification response, and related technical information used to operate, secure, troubleshoot, and improve the form.

5. Cookies and Similar Technologies

Ronin Advisory and its service providers may use cookies, tags, scripts, and similar technologies to operate the website, understand website usage, support analytics, protect against spam or abuse, and improve the visitor experience.

The website uses Google Analytics / Google Tag to understand website traffic and usage. Google may process analytics-related information such as page views, device and browser data, analytics identifiers, and interaction information.

Ronin does not currently use Google Ads, Google Signals, remarketing, demographics reporting, interest reporting, or advertising pixels on the website.

Ronin does not currently use the HubSpot tracking script on the website. HubSpot is used to process consultation form submissions and manage CRM contact records.

Cloudflare and Cloudflare Turnstile process technical and security-related information to help operate the site, verify legitimate form submissions, and reduce spam or abuse.

You can manage cookies and similar technologies through your browser settings. Some browser settings may limit or disable certain website functionality. You may also use tools provided by Google to manage analytics-related choices where available.

6. How We Use Information

Ronin Advisory may use the information we collect to:

• Receive and respond to consultation requests
• Coordinate an introductory conversation
• Understand the business context, issue, or goal described in a request
• Create or update HubSpot contact records and related form-submission records
• Assign internal ownership or follow-up responsibilities
• Operate, maintain, secure, and troubleshoot the website
• Detect, prevent, and reduce spam, fraud, abuse, or security risks
• Analyze website performance and visitor usage
• Improve our website, services, messaging, and business processes
• Comply with legal, regulatory, and business recordkeeping obligations

Ronin does not use form submissions to make automated eligibility, pricing, credit, employment, or legal decisions.

7. How We Share Information

Ronin Advisory does not sell personal information.

We may share information with service providers and vendors that help us operate the website, process consultation requests, manage CRM records, prevent spam or abuse, analyze website traffic, schedule meetings, communicate with visitors, or support business operations.

These service providers may include:

• Cloudflare for website hosting, DNS, security, serverless function execution, and spam-prevention support
• Cloudflare Turnstile for bot and spam prevention
• HubSpot for consultation form processing, CRM, and contact management
• Google Analytics / Google Tag for website analytics
• Microsoft 365 for business email and related communications
• Microsoft Bookings for scheduling and calendar coordination

We may also disclose information if required to do so by law, legal process, governmental request, or to protect the rights, property, security, or safety of Ronin Advisory, our visitors, our clients, or others.

8. Third-Party Services

Our website and business operations may rely on third-party platforms and services. These third parties process information according to their own terms and privacy policies.

If you interact with a third-party scheduling link, analytics tool, CRM process, email system, or external website, your information may be processed by that third party. We encourage you to review the privacy policies of those services.

9. Consultation Form

The consultation form is used to request an introductory conversation with Ronin Advisory.

Information submitted through the form is routed through Cloudflare Pages Functions and submitted to HubSpot for consultation form processing and CRM contact management.

The form uses validation, spam-reduction, and security measures. These may include required-field validation, email validation, website URL validation, phone formatting, message length limits, honeypot spam fields, Cloudflare Turnstile verification, request origin checks, content-type checks, request size limits, and server-side validation.

Submitting a consultation request does not create a client relationship, advisory relationship, confidential relationship, or engagement with Ronin Advisory. Any engagement with Ronin Advisory requires a separate written agreement.

10. Data Retention

Ronin retains information for as long as reasonably necessary to respond to inquiries, coordinate introductory conversations, maintain business and CRM records, operate and secure the website, analyze website activity, resolve issues, and comply with legal obligations.

Retention periods may vary depending on the type of information and where it is stored. For example, consultation records may be retained in HubSpot, analytics data may be retained in Google systems, operational logs may be retained by Cloudflare, and business communications may be retained in Microsoft 365 systems.

You may contact Ronin at [email protected] to request deletion of information you previously submitted, subject to business records, security, dispute resolution, or legal compliance needs.

11. Security

Ronin uses reasonable safeguards appropriate for a small professional advisory business, including server-side credential handling, form validation, spam-prevention tools, request checks, security headers, and established service providers for hosting, CRM, analytics, business email, and security functions.

No website, transmission, or storage system can be guaranteed to be completely secure. You should not submit confidential, proprietary, regulated, or highly sensitive information through the public website form.

12. Your Privacy Choices and Rights

You may contact Ronin to request access to information you submitted through the website, to correct inaccurate information, or to request deletion where applicable. Ronin will respond as required by applicable law.

To make a privacy request, contact us at [email protected].

Ronin may need to verify your request before responding. Ronin may also retain certain records where needed for business records, security, dispute resolution, or legal compliance.

Ronin does not currently use the consultation form for automated newsletter enrollment or marketing email campaigns. If Ronin adds marketing emails in the future, those messages will include opt-out options where required.

You can manage cookies and certain tracking technologies through your browser settings and, where available, through tools offered by analytics providers such as Google.

13. Children's Privacy

The Ronin Advisory website is intended for business and professional audiences. It is not directed to children, and we do not knowingly collect personal information from children.

If you believe a child has provided personal information through the website, please contact us at [email protected].

14. International Visitors

Ronin Advisory is based in the United States and primarily serves U.S.-based organizations. Visitors outside the United States should be aware that information submitted through the website may be processed in the United States or in other jurisdictions where Ronin's service providers operate.

15. No Sale of Personal Information

Ronin does not sell personal information.

Ronin does not use the website to share personal information for targeted advertising. This includes what some privacy laws call "sharing" for cross-context behavioral advertising.

If Ronin changes these practices, this Privacy Policy will be updated.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date above. Changes are effective when posted on this page unless otherwise stated.

17. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy request, contact: